I am very delighted to have had the pleasure of bringing my vehicles to your shop for over ten years now. You and your staff’s professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to my complete customer satisfaction.
My family and I have presented some unique challenges with my vehicles ranging from domestic Dodge and Chrysler vans to my very ornery Saab. So far your staff has managed to respond to and correct all of the issues as well as the regular preventative maintenance.
I have always felt that your service was not only the expert vehicle repair and maintenance service but my treatment as a customer and friend was always fair and my issues handled as if they were your own. I believe an honest businessperson and their staff are a treasure to the community and well worth supporting with my business as well as any community endeavors you are associated with.
"In this day of our "fast food society," seldom is thought given to providing correct, proper service. Who cares if you are dissatisfied, just leave, we have plenty of other customers.
Not I. If I am treated as just another number and receive improper, disrespectful service, I let the manager know why I will not return to their business. And I hold to it.
However, when I receive thoughtful, prompt, quality service, I believe in letting the owner/manager know, I appreciate their quality service.
I found one OrangeVale business, which does offer caring, quality service. Street Tech Auto Care.
Over the past 8 years, we have had minor, major repairs and one engine rebuilt by STAC.
Owner, Corey Shores and his staff of trained technicians have provided excellent quality service and repairs. Their estimates have been accurate and repairs made in a timely manner.
It is our pleasure to find thoughtful, caring, quality business in OrangeVale.
Earl & Louise Wallis
P.S. I try to support our community by first shopping OrangeVale. Only when I can not find services or good, do I shop elsewhere. "
The OrangeVale View, March 27, 2009
"I took my Mitsubishi Eclipse here after spending nearly 1 thousand dollars at the dealership for a "no start" condition that was never remedied. The dealer had diagnosed the computer as having been bad and after replacing it the car still wouldn't start yet I still had to pay the bill!
Anyways, I told these guys what the deal was and they immediately found the problem... the dealer had installed the wrong computer!!! They called the dealership and explained the problem and even arranged to have my car towed back to have the right computer installed as it would cost me no additional $$ for the dealer to install the correct one. They could have easily lied to me or made something up but didn't. Talk about INTEGRITY! I did have to pay $90 for the diagnostic but they also "threw in" an oil change since it was on the rack and I think they felt bad for me. I would highly recommend these guys for any kind of automotive advice or repairs!"
Dirk E. (04/14/2008)
"Residents of OrangeVale are very fortunate to have the best car repair business I have encountered in my 30 years in the Sacramento area - Street Tech Auto Care. Not only are Corey Shores and his mechanics knowledgeable about their business, but they are also very honest and fair.
On three occasions within the last two months, my family has had to bring in our cars because of problems with poor repairs, inadequate diagnosis, and inflated prices from major care dealers within the Sacramento area. In every case, Corey was able to diagnose and fix the repairs completely, honest, and fairly. His customer service skills are also exceptional!
While I live in Rancho Cordova, from now on, I will be bringing all my car repair business to OrangeVale."
"To the owners and staff at Street Tech Auto Care,
I appricate the extra effort and proffesionalism and fast working time that you put my work vans back on the road, so that I can go to work and run my carpet cleaning business. I will tell everyone I know and everyone else I meet, about your professional car care. Thanks for your hard work and friendly service."
Munir Massoud, owner of Fair Oaks Carpet Care (03/06)
"I can't think I've ever had a better experience than what I've recieved at Street Tech Auto Care!
My family started coming to Street Tech back in 2000, when my dad's '95 Saab started having electrical problems. We first took it to a nearby mechanic, but he told my dad he wasn't able to work on the problem. Then we heard about Street Tech from our neighbor at the time. They took the time to diagnose what exactly was wrong with my dad's Saab and exactly what needed to be done to fix it. We could instantly see how much they cared about making sure we were taken care of, and we left feeling confident and secure in the work they had done.
Now, 11 years later and several cars later, my family is still coming to Street Tech for all of our auto needs. Not only do we always recieve excellent service, but they've built a relationship with our family. They know us all by name and let us know our business and friendship really matters!"
"I've had several cars over the last few years, and I don't feel comfortable taking them anywhere else then here. Street Tech not only has very experienced and talented technicians, but they are very friendly and honest with their work. The prices are reasonable, the service time is decent, and the quality of work is always top notch!
I've driven everything from a Honda to Buick, Jeep to Hyundai, and Toyota to a Lexus. Street Tech is able to service me on everything I've had. Corey, the owner, is fantastic. He is not only easy to talk to, but is very thorough with the quality of work he and his technicians provide.
Not only is the quality of their work apparent, but the cost of the service is usually a lot cheaper then if I were to even think about taking my vehicle to a dealership. I also like how they don't try to up sell me for things I don't need, much like discount places like Jiffy Lube and Pep Boys do.
Street Tech is a locally owned shop that you can trust. They stand by their work, and they get the job done. Whether you need an electrical/mechanical item fixed, or simply need a basic service taken care of, they are the ones to turn to."